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Politique de confidentialité

Privacy Policy for Bô Sourire

Effective Date: January 1st, 2026

This privacy policy applies to the Bô Sourire website (the “Service”), operated by the Bô Sourire dental clinic, located in Rabat, Morocco (the “Service Provider”). By using the Service, you consent to the collection and use of information in accordance with this policy.

1. Information Collection and Use

1.1 Personal Information

We do not require users to create an account. However, we may collect personal information that you voluntarily provide when you interact with us via our contact channels (e.g., WhatsApp redirect). This information may include:

  • Name
  • Phone number
  • Any information included in your message

1.2 Non-Personal Information

To ensure the technical performance of our website, we may automatically collect certain non-personal information, including:

  • Device type and operating system
  • Browser type
  • General usage data (e.g., pages visited, time spent on the site)

1.3 Cookies and Tracking

Our website uses minimal cookies necessary for site functionality. We do not use intrusive tracking or profiling cookies for advertising.

2. How We Use Your Information

We use the information collected for various purposes, including:

  • To respond to your inquiries and schedule appointments.
  • To provide and maintain our Service.
  • To improve our website and user experience.
  • To comply with legal and regulatory obligations.

3. Third-Party Services and Data Sharing

3.1 Redirection to WhatsApp

Our Service uses a direct link to WhatsApp (Meta Platforms, Inc.). By clicking this link, you are redirected to a third-party platform governed by its own privacy policy. We only receive the information you choose to send us once the conversation is initiated.

3.2 Community Management & Partners

In the context of our digital presence (including professional platforms like LinkedIn), we may use professional tools to manage our community and analyze our visibility. We do not share your private contact data with these partners.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. User Rights

Consistent with local and international data protection standards (such as Law 09-08 in Morocco or GDPR), you have the right to:

  • Access your personal information.
  • Request correction of inaccurate data.
  • Request deletion of your personal information.
  • Withdraw consent for data processing.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., managing your dental consultation) or to comply with legal requirements.

6. Children’s Privacy

Our Service is intended for a general audience. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such collection, we will take steps to delete the data promptly.

7. Security

We implement reasonable physical, electronic, and procedural safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We encourage users to review this page regularly for any changes.

9. Contact Us

If you have any questions regarding this policy or your privacy while using our Service, please contact the Service Provider: